Payments & Tokens

1. Scope and supported availability

This Policy applies to token purchases, wallet activity, tips, paid interactions, Fan Club, VIP, premium media, affiliate reward tokens, creator and studio earnings, payout requests, refunds, reversals, chargebacks, transaction evidence and payment-related restrictions.

Payment, token and payout services are available only in jurisdictions, currencies, methods and account categories expressly supported by Pulscam and its providers.

The current wallet purchase endpoint is operated as a payment-processor review surface. Commercial parameters and payment-risk controls exist, but a generally enabled external merchant checkout must not be represented as production-live until the selected processor, merchant account, webhook/settlement path and checkout evidence are activated and verified.

2. Token characteristics

Tokens are an internal, closed-loop Pulscam unit used only for eligible Pulscam features.

Tokens are not cash, deposits, securities, e-money, cryptocurrency, investments or interest-bearing balances. Users cannot redeem tokens for cash, transfer them outside Pulscam or use them with another merchant.

Creators do not receive user tokens. Eligible token spending creates separate contractual creator earnings under the creator or studio agreement.

3. Token price, packages, rewards and VAT

Token package prices are displayed before purchase confirmation and may vary by package. The displayed package price is the all-in purchase price for that package.

Each token package displays its base token quantity, any package-specific bonus tokens, total token quantity and all-in purchase price before authorization.

Where applicable, Pulscam charges, collects, reports and remits VAT under the tax framework applicable to the transaction, including OSS where applicable. Final tax treatment remains subject to the legal operator, customer location and production merchant configuration.

Checkout must display the selected token package, total token quantity, all-in purchase price and any supported currency conversion before the user authorizes a real payment.

Promotional and affiliate reward tokens are separate from purchased token packages. The current affiliate rule provides 5 reward tokens for an eligible verified signup; 150 reward tokens when an eligible referred model reaches the 800-token qualification threshold; a purchase-referral reward rate of 3% by default with an active-rule maximum of 5%; and holds of 7, 7 and 12 days respectively. The current attribution window is 30 days.

Affiliate cash conversion is disabled. A reward may be reversed or clawed back where the underlying referral, purchase or qualification is reversed, fraudulent, duplicated, suppressed or otherwise ineligible.

4. Purchase authorization and payment providers

In a production merchant checkout, confirming a purchase authorizes the selected provider to charge the displayed final amount. The current Pulscam wallet-credit endpoint is still a processor-review flow and must not be treated as evidence that a real card or bank charge has occurred.

A real purchase is complete only when accepted or settled under Pulscam and provider rules. Pulscam may delay, cancel, reverse or manually review credits where payment is failed, disputed, duplicated, suspicious or reversed.

Payment providers may conduct their own fraud, sanctions, authentication or customer-due-diligence checks under their terms and legal responsibilities.

5. Immediate digital performance and consumer rights

Once valid tokens are available, they may be used for public tips, private or spy shows, ticket shows, private-chat messages, profile wall posts, Fan Club, Gold VIP, paid social-link access, premium media and private-chat paid media.

Where required for a real consumer checkout or digital activation, the applicable flow must record the user's express request for immediate supply and any legally required acknowledgement concerning withdrawal rights.

Nothing in this Policy removes mandatory consumer rights concerning withdrawal, unauthorized payments, duplicate charges, non-supply, lack of conformity or technical failure.

6. Wallet and transaction ledger

Pulscam maintains transaction records for token purchases, credits, spends, tips, paid features, refunds, reversals, chargebacks, creator earnings, payout adjustments and authorized administrative corrections.

Users must report suspected errors promptly and must not exploit duplicate credits, race conditions, test balances or unintended wallet states.

7. Token validity and non-expiry

Purchased tokens do not expire solely because of time or account inactivity.

Pulscam may correct or remove tokens created through fraud, payment reversal, technical error, unauthorized access or abuse.

A future expiry rule cannot be applied secretly or retroactively to valid purchased balances without appropriate notice and legal review.

8. Voluntary refund request for unused tokens

Pulscam offers a voluntary refund-review procedure for eligible purchased tokens that remain unused when the request is submitted within 6 days of purchase.

A request may be submitted through billing@pulscam.com and should identify the account, transaction and reason.

This six-day procedure is an additional commercial review window and does not restrict mandatory withdrawal, refund, payment or conformity rights available under applicable law.

Refund review may consider settlement, fraud risk, prior use, duplicate charges, unauthorized payment, provider limitations, taxes and currency conversion.

9. Consumed tokens and digital-service remedies

Tokens spent on a properly delivered tip, private interaction, message, paid post, media unlock or other consumed digital service are generally final and are not refundable merely because the user changes their mind or did not receive a non-guaranteed creator response.

Appropriate correction, recredit or refund review remains available for unauthorized payment, duplicate charge, non-delivery, material technical failure attributable to Pulscam, or another mandatory legal remedy.

10. Tips, private shows and other paid features

A tip is voluntary and gives no ownership, control or right to compel a creator. Creators may refuse any request.

Private shows use the creator's displayed per-minute price and minimum duration; spy viewing uses the configured spy price where enabled. Ticket shows use the ticket price locked to the applicable show grant. Fan Club uses creator-configured tier prices for a 30-day membership, while an active higher-tier upgrade charges the positive difference without restarting the existing expiry. Gold VIP uses the platform plan currently exposed at 3,000 tokens for 30 days.

The dedicated private-chat surface currently charges viewers 3 tokens per message to a model unless an eligible Gold VIP or Fan Club entitlement makes that message free; model replies are free. Profile wall posts currently cost 100 tokens. Paid social links use the creator-set price shown for that link.

Premium media and private-chat media grant only the access displayed by Pulscam. Paid social-link purchase grants access to the configured external URL. None of these transactions transfers ownership of creator content or permits copying, scraping, redistribution, resale or unauthorized publication.

Paid live and digital services remain subject to creator availability, eligibility, token balance, moderation, safety controls, technical operation and mandatory consumer remedies.

11. Account closure and remaining tokens

Before voluntary account closure, the user should use or submit any eligible refund request concerning purchased unused tokens.

The current deletion workflow for viewers and eligible independent models begins after confirmation, suspends ordinary access and provides a seven-day cancellation window. During that period, unresolved transactions or payment reviews may continue to be preserved.

After applicable refund, dispute, unauthorized-payment and legal obligations are resolved and permanent closure becomes eligible, remaining tokens are cancelled and removed. Used tokens remain consumed. No cash redemption arises solely from closure.

Where a balance is connected to an unresolved fraud, chargeback, technical or legal investigation, it may be frozen until the matter is resolved rather than deleted immediately.

12. Chargebacks and payment disputes

A chargeback is handled through the relevant bank, card network or payment provider and is not the same as a Pulscam refund request.

Filing a dispute does not by itself prove abuse. Pulscam may contest a dispute using transaction, account and delivery evidence.

Where evidence supports deliberate payment abuse, Pulscam may restrict the account, freeze remaining tokens, block future purchases, preserve evidence and seek recovery of documented direct losses where legally permitted.

Chargeback-fee allocation is processor dependent and pending final processor terms. This candidate does not automatically impose the processor fee on the user, creator or studio.

13. Transaction and delivery evidence

Evidence may include transaction reference, timestamp, account identifier, token credit and spend, IP address, user-agent, accepted policy version, room or media access, creator identifier and support or administration records.

Evidence is used only for legitimate payment, accounting, fraud, compliance, safety and legal purposes under the Privacy Policy.

14. Creator and studio earnings rates

Pulscam sells tokens to users and receives the user payment. Creators and studios do not sell user tokens and receive no ownership of VAT collected from users.

For an eligible independent creator, the current payout rate recorded by the runtime is USD 0.05 per eligible token. Example: 1,000 eligible tokens correspond to USD 50 before a documented adjustment, hold or third-party receiving fee.

Studio-managed earnings use a separate studio revenue ledger and studio earnings wallet. The current studio tier configuration exposes payout rates of USD 0.05 per eligible token at base tier, USD 0.06 at tier_50 and USD 0.065 at tier_100. Source-specific accounting may represent payable-token share differently, so the transaction ledger and current studio tier are authoritative for a studio-managed transaction.

The earning or payout rate is separate from the user's token package purchase price and is not ownership of Pulscam revenue.

15. Payout request availability and risk holds

The current model payout controller does not enforce a blanket rule that every earning must age for 14 calendar days before it can be requested. Current request availability is based on the model wallet balance, a verified payout method, the USD 100 model minimum and active payment-risk or compliance holds.

When a model payout request is accepted, the requested tokens are debited/reserved from the wallet and the request enters a pending state. Active model-funds risk holds reduce the tokens available for a request and fail closed if the hold check cannot be completed.

Fourteen-day payout-period reporting exists elsewhere in the platform, but it must not be described as a universal per-earning payout lock unless a matching enforcement gate is activated and verified.

Studio payouts use the separate studio earnings wallet and ledger and may have source- and batch-specific eligibility. Current studio payout code does not enforce the same USD 100 minimum as the independent-model controller.

16. Minimum payout and methods

The current minimum for an independent-model payout request is USD 100.

Current model payout methods are bank transfer and Paxum, subject to country, provider, payout-detail verification and account approval.

The current payout controller does not deduct a fixed Pulscam USD 5 administration fee. A receiving bank or payout provider may impose its own charge only under the applicable provider terms or a separately disclosed production fee rule.

17. Payout timing and current availability

The current runtime does not contain a production-certified six-month eligibility gate that enables a special daily or accelerated payout mode, and it does not enforce a guaranteed 2–3-business-day settlement promise.

Payout requests remain subject to the actual request status, verified payout method, available balance, risk/compliance holds, provider availability, banking schedules and administrative processing. A request may be pending, approved, returned, held, rejected, reversed before final settlement or marked Paid.

Pulscam must not advertise a special daily/accelerated payout entitlement as active until the corresponding runtime eligibility gate and processing commitment are implemented and verified.

18. Payout eligibility and processing

Payout requires approved creator or studio status, valid payout details, minimum available balance, completed tax and verification information and no unresolved fraud, legal, identity, consent or payment hold.

A payout request may be approved, returned for correction, held, rejected, reversed before final settlement or marked Paid.

The applicable settlement or payout statement is generated or retained when the payout is marked Paid.

19. Holds, deductions and rolling reserve

Pulscam may hold or adjust affected amounts for refunds, chargebacks, fraud, payment reversals, identity mismatch, content or consent violations, copyright claims, tax corrections, provider instructions, legal holds or amounts properly owed.

Holds should be proportionate to the affected amount and risk where reasonably possible.

A processor rolling reserve may be maintained against Pulscam's merchant settlement under processor terms. It is not automatically transferred to a creator or studio as a debt unless a separate, disclosed and legally permitted reserve applies.

Holds or deductions may be contested through support@pulscam.com.

20. Taxes, VAT, accounting and reporting

Pulscam is responsible for charging, collecting, reporting and remitting applicable VAT on its user sales under the applicable framework, including OSS where eligible.

Creators and studios remain responsible for their own income, business, registration, invoicing and tax obligations unless mandatory law or a written arrangement provides otherwise.

Pulscam may request tax residence and tax-identification information and maintain transaction, payout and reporting records required by law.

21. Errors, reversals and prohibited conduct

Pulscam may correct duplicate credits, duplicate charges, incorrect balances, failed status transitions, calculation errors and unauthorized adjustments.

Prohibited conduct includes stolen cards, payment fraud, money laundering, sanctions evasion, fake purchases, account farming, bot payments, creator-revenue manipulation, off-platform payment solicitation, trafficking, escorting and payment for prohibited goods or services.

22. Complaints, changes and contacts

Billing, token, refund and payout questions may be submitted to billing@pulscam.com. Holds, account restrictions and payout reviews may be submitted to support@pulscam.com.

Material changes to token price, creator or studio payout rates, payout thresholds, affiliate reward rules, hold logic or a newly introduced Pulscam fee will be communicated and renewed acceptance obtained where required.